How would you rate your experience with financial institutions

JOHANNESBURG - Do you feel your complaints to Financial Service Providers fall on deaf ears?

The 67% of customers are not satisfied with how banks and retirement fund managers address complaints.

This is based on the most recent report from the Financial Sector Conduct Authority.

So, on the SA Morning Soapbox we are asking what your experience has been with how financial institutions handle your complaints?

eNCA's reporter Theodor Mashele is on the streets of Johannesburg giving people a say on soapbox.