Consumer commission to probe FlySAFair overbooking 1/2
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Consumer commission to probe FlySAFair overbooking 2/2
01:50
JOHANNESBURG - FlySafair’s admission that it overbooks flights has sparked outrage among passengers.
WATCH | FlySafair to determine whether to ban ‘unruly’ passenger
The airline defends the practice, claiming it helps save costs.
The National Consumer Commission has launched an investigation into this practice, which has left many passengers frustrated.
Prudence Moilwa, Head of Complaints and Investigations at the National Consumer Commission spoke to eNCA.