JOHANNESBURG - As the festive season fast approaches, with it comes a surge of shopping sprees.
And the real star of this season is not Santa, but digital transformation.
From retail to finance, businesses are tapping into tech to streamline operations, boost customer service, and ensure no one's left waiting for their holiday orders.
To delve deeper into how this is being achieved, we are joined live by Leonie Links, Head of Digital Service Channel at Metropolitan.